Many congratulations to all the ISS Training students who have passed their Joint Insolvency Examination Board (JIEB) exam. It is a tremendous achievement after a great deal of hard work.
Insolvency Support Services director Eileen Maclean commented: “To say that I am thrilled with our 2025 JIE students’ results is an understatement. Almost all our candidates sitting for the first time passed one, two or one out of two papers, and of those resitting, two-thirds passed. Very well done to everyone celebrating this significant milestone in your insolvency career.
To those who missed out this time round, please do not be disheartened. The JIEB exam is known as one of the most difficult professional exams in UK accountancy, insolvency and restructuring. While figures vary from year to year, a significant percentage of all candidates across the UK are unsuccessful in any given sitting, and many people fail before completing both JIEB exam papers.
Many thanks to everyone in the Insolvency Support Services team for all your support in producing our JIE exam training programme and everything that goes into it to help our students achieve such tremendous results.”
Interested in studying for an insolvency qualification? For full details of all our insolvency exam training courses, visit ISS Training.
If you would like to discuss your options, please get in touch on 0845 601 7570 or at [email protected]
The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended) (the Regulations) set out in detail the statutory role of the Insolvency Practitioner in relation to the UK’s anti-money laundering and terrorist financing (MLTF) regime. Recognising that insolvency is by its very nature high risk, the Regulations impose firm-wide analysis, reporting and training requirements on the office holder and their teams.
Here at ISS we can assist you with all aspects of your AML obligations and requirements.
Regulation 18 Firm-wide Risk Assessment and Associated AML Risk Assessment Policies and Procedures
Regulation 18 requires Insolvency Practitioners to conduct a firm-wide risk assessment of the MLTF risks that are present within their business. Your associated AML policies and firm procedures should reflect your Regulation 18 Firmwide Risk Assessment.
We can assist you in preparing your Regulation 18 Report and supporting policy documentation. Since every business is unique, we tailor your risk assessment and policy documentation to the specific circumstances of your practice.
We offer AML compliance reviews which include:
We have various AML training options to meet your requirements, dependent on individual staff experience in an insolvency or compliance environment, or whether participants are new recruits to the insolvency profession. Our training is designed to meet your Regulation 24 obligations.
The ISS Foundations in Compliance course includes a module covering AML. The course can be booked as an individual module or as part of the full course which includes GDPR, Ethics and Vulnerability. The courses are designed specifically to provide grounding in the legal and regulatory provisions in each area from an insolvency perspective.
AML Annual Update
Our online AML Annual Update course is designed specifically for IPs and staff and provides useful and practical information to assist you in countering the AML risks that we face in our daily work. Following the course, participants partake in a knowledge check, and a certificate is provided as evidence of completion and learning. The course is updated annually to meet the training requirements of Regulation 24.
AML 2026 coming soon.
Conducting Regulation 18 Firm-wide AML Risk Assessments
This webinar examines the types of risks to which UK insolvency practices might be subject, considers the practicalities of conducting an internal risk assessment to meet the legal requirements and looks at how this can fit within an annual risk review framework. This may be useful for Nominated Officers.
How To Deal With A Bounce Back Loan
Bounce back loans are a particular issue for IPs and we must consider the mis-use of BBLs in the context of Suspected Activity Reports, as well as CDDA. In this webinar we look at an IP’s responsibilities and obligations to investigate BBL and CBILS debt, and consider the practical steps required when completing AML and Ethics checks, SIP 2 investigations in practice and CDDA reporting.
How To Complete Customer Due Diligence And Corresponding Ethics Check
This webinar looks at how you translate statutory AML requirements into meaningful, effective application, and considers how the legal requirements surrounding customer due diligence can be put into practice across your cases.
The information you ingather in relation to CDD informs your pre-appointment assessment in terms of the Ethics Code, and therefore we will look at the corresponding relationship between your CDD check and evaluating any threats to the Ethics Code principles before and throughout the life of the case.
For enquiries please contact us at [email protected]
If you would like to book on any of the above training courses, please click on the links in the course title to take you to the website for online booking or alternatively, please email [email protected]
If you would like to talk to us regardng your requirements, feel free to give us a call on 0845 601 7570
Our ever popular One Hour Series is back for 2026.
Meet your CPD requirements on a regular basis throughout the year. Join the debate on the day, or listen back to the recorded session at a time that suits you. Our One Hour Series is a cost effective and time efficient way to keep up to date with the statutory framework and current regulatory approach.
Technical Short: Tax in Members’ Voluntary Liquidation – 30 January 2026
Technical Short: OFSI and IPs’ Sanction Reporting Requirements – 27 February 2026
Protecting your Licence: Handling Complaints Effectively – 27 March 2026
Technical Short: TUPE Transfers – 24 April 2026
How To: Write a SIP 16 Report – 29 May 2026
Protecting your Licence: UK SIPs Update – 26 June 2026
Technical Short: Fraud Update 2026 – 25 September 2026
How To: Deal with Book Debt Collection in Insolvency – 30 October 2026
Technical Short: Tax and VAT Update 2026 – 27 November 2026
Click on the links above for full course information.
Anyone with an interest or role in insolvency looking for an update, a fresh approach or a concentrated introduction to the issue.
Eileen Maclean MA Hons MIPA MABRP MBA
Director of Insolvency Support Services Limited
Live online webinars running per the dates listed above.
10.00am – 11.00am
£55 + VAT per person
50% reduction for every third one hour session you book.
Webinar fee includes electronic version of course documentation.
TEAM BOOKING DISCOUNT
5-10 team members – £200 + VAT
11-25 team members – £375 + VAT
26-50 team members – £500 + VAT
50+ price on application
If you are looking to make a team booking, please email [email protected]
1 hour per webinar.
The purchase of an ISS Training webinar recording permits single user access only for use by the registered delegate and access information should not be forwarded on to third parties. The copying and/or distribution of an ISS Training webinar recordings or materials is not permitted. Responsibility for the confidentiality of webinar registration information and materials issued by ISS Training lies with the registered delegate and purchaser.
Online: Book upcoming One Hour Series live webinars
Email: [email protected]
Phone: 0845 601 7570
The Insolvency Practitioners Association has announced its full programme of six IPA Learning webinars for 2026. Delivered in association with ISS Training, each session will take place online from 12pm until 2pm, providing two CPD hours to help meet delegates’ annual CPD requirements.
Click on the links below for more information about each webinar and to book.
IPA Learning Webinars 2026
| 20 January 2026 IPA Learning | Corporate Insolvency Review 2026 |
| 17 March 2026 IPA Learning | AML Update 2026 |
| 18 May 2026 IPA Learning | Ethics in Insolvency Update 2026 |
| 1 July 2026 IPA Learning | Control of Cases 2026 |
| 16 September 2026 IPA Learning | Employee Claims, Dividends and Risks |
| 18 November 2026 IPA Learning | GDPR Refresher for Insolvency Practitioners |
Upcoming ISS Training courses during the first quarter of 2026 are listed below.
For a complete overview of all our courses, visit our Full Training Programme. For an alphabetical list, see our Training Course Index page.
If you would like to run a Bespoke In-House Training course, please contact us to discuss your requirements.
Technical Short: Tax in Members’ Voluntary Liquidation
30 January, 10:00am – 11:00am
All recorded webinars in our One Hour Series Learning Library (How To, Technical Short, Business Insolvency, and Protecting Your Licence) are available to view at a time that suits you.
Joint Insolvency Exam Training 2026 (Scotland) – Personal Only
Starts 10 March, 9:30am – 5:00pm
Joint Insolvency Exam Training 2026 (Scotland) – Corporate Only
Starts 10 March, 9:30am – 5:00pm
Joint Insolvency Exam Training 2026 (Scotland) – Full Course
Starts 10 March, 9:30am – 5:00pm
CPI – Certificate of Proficiency in Insolvency (Scotland) 2026
Starts 21 January, 9:30am – 5:00pm
CPPI – Certificate of Proficiency in Personal Insolvency (Scotland) 2026
Starts 21 January, 9:30am – 5:00pm
CII – Certificate in Insolvency (E&W) Tutor Supported Course
Stream A starts 16 January, 10:30am – 11:30am
Stream B starts 2 March, 10:30am – 11:30am
CII – ICAEW Certificate in Insolvency (E&W) Self Study Course
Online course for completion at your own pace
Our Foundations online learning courses (Foundations in Insolvency Compliance, Foundations in Personal Insolvency, and Foundations in Corporate Insolvency) are available to be completed at any time that is convenient for you.
Complex Business Structures and the IP’s Power to Investigate
24 February, 10:00am – 4:00pm
Challengeable Transactions in Scotland
Online course for completion at your own pace
Creditors’ Claims: Types, Ranking and Adjudication (Scotland)
27 January, 9:30am – 1:00pm
Anti-Money Laundering 2025
Online course for completion at your own pace
VAT in Insolvency
Online course for completion at your own pace
Insolvency Support Services’ director Eileen Maclean has been selected for continued inclusion in the Turnaround, Restructuring and Insolvency (TRI) 300, the definitive index recognising the most influential individuals in the profession.
The TRI 300 is the culmination of extensive research undertaken by the team at TRI Strategy to recognise leading turnaround, restructuring and insolvency professionals’ achievements as well as the support they have given to the sector.
As an index of influence and best practice, the TRI 300 highlights insolvency professionals from across the globe who shape industry standards and inspire excellence.
Infeft proprietors? Sederunt books? Retrocession?
What do certain Scottish insolvency and insolvency-related legal terms mean, and what are their equivalents in England & Wales?
Our glossary of Scottish insolvency terms provides definitions for some of the most common Scottish terms, along with their England & Wales equivalent. Hopefully you will find it useful.
If you would like more information or advice about any of the terms included in our list or other Scottish insolvency terms and how they are applied, please get in touch.
Scottish Corporate Insolvency Conversion Course
If most of your appointments are oustide Scotland, are you fully up to speed with the Scottish Rules and the legal differences in Scotland, for when a Scottish appointment hits your desk. Our Scottish Corporate Insolvency Conversion Course sets out the key distinctions between Scottish and English corporate insolvency processes. We look at differences in legal process, legal terminology, and the wider Scottish legal landscape, as well as the remuneration approval process and how to get paid in a Scottish appointment.
As always, please get in touch if you would like more information.
Upcoming ISS Training courses during the fourth quarter of 2025 are listed below.
For a complete overview of all our courses, visit our Full Training Programme. And to search our upcoming courses by month, week or day, visit our Calendar. For an alphabetical list of all our insolvency training courses, see our Training Course Index page.
If you would like to run a Bespoke In-House Training course, please contact us to discuss your requirements.
Technical Short: SIP 7 Receipts and Payments in Practice
Friday 31 October, 10:00am – 11:00am
Technical Short: Tax and VAT Update 2025
Friday 28 November, 10:00am – 11:00am
All recorded webinars in our One Hour Series Learning Library (How To, Technical Short, Business Insolvency, and Protecting Your Licence) are available to view at a time that suits you.
Our Joint Insolvency Exam (JIE) and Certificate in Insolvency (CII) Exam Training courses continue this quarter.
CII – ICAEW Certificate in Insolvency (E&W) Tutor Supported Course
Stream E starts 3 October
CII – ICAEW Certificate in Insolvency (E&W) Self Study Course
Online course for completion at your own pace
Our Foundations online learning courses (Foundations in Insolvency Compliance, Foundations in Personal Insolvency, and Foundations in Corporate Insolvency) are available to be completed at any time that is convenient for you.
Restructuring Masterclass
Thursday 16 October, 10:00am – 4:00pm
Maximising Recoveries in Insolvency: Intangible Assets
Tuesday 28 October, 09:30am – 1:00pm
Maximising Recoveries in Insolvency: Actions against Directors
Wednesday 29 October, 09:30am – 1:00pm
Complex Business Structures and the IP’s Power to Investigate
Wednesday 3 December, 10:00am – 4:00pm
Challengeable Transactions in Scotland
Online course for completion at your own pace
Anti-Money Laundering 2025
Online course for completion at your own pace
VAT in Insolvency
Online course for completion at your own pace
Many congratulations to all the ISS Training students who passed their Insolvency Practitioners Association (IPA)’s Certificate of Proficiency in Insolvency (CPI) and Certificate of Proficiency in Personal Insolvency (CPPI) exams this year. Very well done on all your hard work and achievement.
One third of ISS Training’s CPI students passed with distinction and another third with merit, while all our CPPI students passed with either distinction or merit.
Insolvency Support Services director Eileen Maclean commented: “The ISS Training CPI and CPPI students have knocked it out the park this year, and we are delighted for them. A slew of distinctions and merits, and with all our CPPI students being rewarded with a distinction or merit, our pass rate for both exams was well above the UK average, with 100% of CPPI students passing the exam.
Many thanks to the Insolvency Support Services team for all the parts that each of you played in supporting the students to achieve results like these – it’s much appreciated.”
JIE, CPI, CPPI and CII exam training
Interested in studying for an insolvency qualification? For full details of all our insolvency exam training courses, visit ISS Training. Dates for CPI 2026 and CPPI 2026 are now on our website.
If you would like to discuss your options, please get in touch on 0845 601 7570 or at [email protected]
Insolvency Support Services is delighted to be exhibiting at the Insolvency Practitioners Association (IPA)‘s Spotlight on AML and Fraud Conference 2025 on 25 September in Birmingham.
Our director Eileen Maclean, who is Chair of the IPA SERL Committee and member of the IPA AML Committee, will be taking part in two panel sessions at the conference: the first on Issues and Key Trends in Anti-Money Laundering (AML) Compliance and the second on Reflections on the Day – Putting What we have Learnt into Practice. She will be joined on both panels by David Holland, Chief Inspector and MLRO, IPA, Stuart Jary, Inspector and Deputy SPOC, IPA, and Rachel Lai, Partner, Menzies, Chair of IPA AML Committee.
If you are attending the conference, please come say hello to us at our stand.
We would be happy to discuss your AML requirements on the day, or contact us with your enquiry. Our comprehensive list of AML compliance services and AML training is set out below.
| AML Training and Compliance: How we can help Insolvency Support Services can assist you with all aspects of your AML obligations and requirements. We offer a range of Anti-Money Laundering Compliance Reviews, including an examination of your Reg 18 Firmwide Risk Assessment and supporting AML policies and procedures. In addition, ISS Training has several AML course options to suit different needs: • Foundations in Insolvency Compliance: Anti-Money Laundering • Technical Updates: Anti-Money Laundering 2025 • Protecting your Licence: Anti-Money Laundering Systems and Procedures • Protecting your Licence: Conducting Regulation 18 Firm-wide Anti-Money Laundering Risk Assessments • How To: Deal with Bounce Back Loans • How To: Complete Customer Due Diligence and Corresponding Ethics Checks • How To: Complete Enhanced Due Diligence |
