ISS logo

CPI and CPPI exam success for ISS Training’s students

Many congratulations to all the ISS Training students who passed the Certificate of Proficiency in Insolvency (CPI) and Certificate of Proficiency in Personal Insolvency (CPPI) exams in the June 2023 sitting.

Well done on all your hard work and achievement. And a special mention for Deborah Law and Andrew McMillan on achieving first place in Scotland in CPI and CPPI respectively – well done both.

JIE, CPI, CII and CPPI training

Is it your turn next? For full details of all our insolvency exam courses, visit ISS Training.

If you would like to discuss your options, please get in touch on 0845 601 7570 or at

ISS logo

Eileen Maclean to speak at IPA Roadshow in Glasgow

Insolvency Support Services’ director Eileen Maclean will be speaking at the IPA Roadshow in Glasgow on 24 August 2023.

Taking place at EY’s Glasgow offices, the event is sponsored by EY, Manolete and Marsh.

The agenda includes the economic prospects in Scotland, new and upcoming trends in the world of personal insolvency in Scotland, and legal and regulatory sessions to ensure knowledge in these areas is fully up to date.

As well as opportunities to refresh existing knowledge and learn, delegates will be able to network at a drinks reception after the event.

Reserve your place

ISS logo

Eileen Maclean to speak at R3 Scotland Insolvency Forum 2023

Insolvency Support Services director Eileen Maclean is delighted to be joining a fantastic line-up of speakers at the R3 Scotland Insolvency Forum 2023 on 8 June at The Balmoral in Edinburgh.

With a theme of “Restructuring and Insolvency – A New Era Begins’, the event will focus on the economy, diversity and inclusion, the role of the public sector in insolvency and restructuring, operational efficiency with HMRC, and artificial intelligence.

It should be a day of great networking, learning, and planning forward with fellow insolvency, restructuring and turnaround professionals.

To register, please visit R3’s website.

ISS logo

NEW “How To” stream added to One Hour Series

How to insolvency

ISS Training is pleased to announce the addition of a new, fourth stream to our One Hour Series – “How To”. The focus in our new How To series is practical and concentrates on the steps that you might take to complete a specific task or to progress a matter.

All of our webinars consider the practical issues in relation to the subject matter, but our How To series will explain what you should do and How To do it.

This will include best practice, statutory or regulatory frameworks, and practical demonstrations on completing the matter in hand. For example, this could be how to deal with a retention of title claim from start to finish; how to investigate a bounce back loan in insolvency; how to structure the appointment process of a CVL.

Designed as a refresher on best practice, or a practical introduction to a topic and how to deal with it, these webinars are useful if you want to update your knowledge and/or to provide practical training to your team. The session will also reflect current regulatory expectations.

In due course, our How To series will build into an online Learning Library, alongside existing webinars. Please do let us know if you have any particular subjects that you wish us to cover.

Look out for our new How To series throughout 2023, alongside the ever popular existing streams: Business Insolvency, Protecting Your Licence and Technical Short.

Contact us

Phone: 0845 601 7570


ISS logo


It has come to our attention that the website, operated by Skirmantas Marketing Limited, has included reference in its footer to our company, Insolvency Support Services Limited, and our director, Eileen Maclean, falsely alluding to its business in some way being associated with ours. Neither Insolvency Support Services Limited nor Eileen Maclean is involved or associated in any way whatsoever with this company or its website.

Our regulator, the Insolvency Practitioners Association (IPA), has also issued a warning statement regarding this and other similar websites which dishonestly claim to be regulated by the IPA or have Insolvency Practitioners regulated by the IPA. The IPA is in the process of adding to its warning list.

ISS logo

ISS Training now accepts Apple Pay and Google Pay

We are pleased to let you know that you can now pay for ISS Training courses on your mobile devices using either Apple Pay or Google Pay in addition to our other available payment methods (credit card, invoice, cheque, and bank transfer). Both Apple Pay and Google Pay are easy, fast, and secure ways to pay for your ISS Training courses. For some guidance from Apple about using Apple Pay click here and from Google on using Google Pay click here. If you have any questions about making payments for ISS Training courses with Apple Pay or Google Pay, please contact Danielle Kelly on 0845 601 7570 or at

ISS logo

CPI and CPPI Exam Success

Many congratulations to all the ISS Training students who passed the Certificate of Proficiency in Insolvency (CPI) and Certificate of Proficiency in Personal Insolvency (CPPI) exams recently. A third of ISS Training candidates achieved a merit or distinction.

It’s great to see all your hard work paying off, and we’re very proud of your achievements.

ISS logo

ISS Training’s One Hour Series is back

Our ever popular One Hour Series is back for the remainder of 2022.

Meet your CPD requirements on a regular basis throughout the year. Join the debate on the day, or listen back to the recorded session at a time that suits you. Our One Hour Series is a cost effective and time efficient way to keep up to date with the statutory framework and current regulatory approach.

• Business Insolvency: Leases, Landlords and Hypothec (Scotland) – Friday 30 September
• Technical Short: Personal Pensions in Personal Insolvency – Friday 28 October
• Business Insolvency: Insolvency of a Charity – Friday 25 November


£50 + VAT per session (50% reduction for every third one hour session you book).

Book your place

Click here to book online


Phone: 0845 601 7570

ISS logo

Experienced insolvency professional required to join our unique team 

The business  

Insolvency Support Services is an award-winning provider of a uniquely complete range of support services, including training, outsourcing, compliance and practice support, to the UK insolvency market ( e.g. professional practices, regulators, local and national government). Our offering includes face-to-face, online and client-site training courses; independent compliance reviews; practical case progression; technical support; ad-hoc closure programmes; provision of document packs and checklists and support on complex insolvency case matters. 

Due to client demand for our services, we are looking to expand our team with the addition of an experienced, skilled and enthusiastic insolvency professional.  

The role

Key responsibilities for this role will include:

  • Production and delivery of training materials for various learning streams, based on insolvency (and related) legislation and regulation as applies in the various jurisdictions of the UK.
  • Maintenance of online learning resources.
  • Document pack production, review and revision, as required (Scotland, Northern Ireland and E&W law).
  • Checklist production, review and revision, as required (Scotland, Northern Ireland and E&W law).
  • Compliance services on-site and by remote delivery.
  • Ad hoc technical assistance (internally and externally) by telephone and email.
  • Development and maintenance of client relationships through attendance at UK-wide networking and training events, and participation in social media.

Skills preferred

Ideally candidates will: 

  • Have relevant insolvency experience and demonstrate strong technical knowledge.
  • Have professional qualifications (CPI as a minimum and JIE preferred).   
  • Possess excellent written and verbal communication skills.
  • Have excellent organisational skills and an ability to work to deadlines.
  • Be an engaging speaker and effective trainer.
  • Be able to quickly assimilate new legislation and translate into practical action points for clients.
  • Have a good working knowledge of MS Office applications (Word, Excel and Outlook).  Having advanced knowledge of PowerPoint for production of training material would be advantageous. 
  • Be willing to acquire IT skills relating to other applications, platforms and programmes.
  • Be highly motivated, able to use their initiative and work under limited supervision.


  • We support the continuous development of our team members and if you are looking to grow your skills, we can support this through a guided training and development programme.
  • We operate a flexible working environment.  You will be principally based at home but will be expected to travel as our UK client requirements demand or when event attendance is required.  Your working hours and pattern can be designed to fit your needs.  Requests to work full-time, annualised hours, compressed working hours or part-time will be considered. 
  • Contributory workplace pension.
  • 31 days annual leave (minimum).  Includes an allowance for public holidays which, except for Christmas and New Year, can be taken at any time.
  • Ability to buy additional holidays/take unpaid leave.        
  • Salary package is dependent on qualifications and experience.


To apply, please forward your CV to  with a short statement of no more than 500 words, setting out your suitability for the role.

Candidates wishing a more detailed job description may request this before formally applying.  Please contact to do so. 

We encourage applicants from all backgrounds and communities, and we do not discriminate on the basis of a person’s gender, ethnicity, disability, sexual orientation or any other protected characteristics.  Please let us know if you require any adaptations to allow you to apply for this post. 

Applications should be submitted before 23:59 on Friday 9 September 2022.

ISS logo

The ethics of giving advice: avoiding conflicts of interest

Insolvency practitioners face an inherent conflict of interest in giving advice to an individual or company before accepting a subsequent appointment as office holder. We need to find an approach that allows us to build a relationship with a prospective appointment, while ensuring that they understand the consequences of that very appointment and our role once formally in office.

Concentrating on issues commonly identified by the IPA’s Regulation and Monitoring teams, the next IPA Learning session on 7 July (12:30-14:00) looks at how insolvency practitioners can get their approach to giving advice in insolvency right.

Our director Eileen Maclean is looking forward to speaking at the event alongside Andrew Shaw of South Square.

Book here