Technical Helpline

Expert Scottish insolvency technical support, whenever you need it

Insolvency Support Services is pleased to offer our ISS Technical Helpline as a standalone service to insolvency practices, accountancy firms, banks, regulators, and local and national government across the UK.

For many years, the helpline has been a valued benefit for our existing clients. Now, organisations no longer need to use our wider support services to access our specialist technical advice on an ad-hoc basis.

Whether you need guidance on a Scottish insolvency matter, an independent expert opinion on a complex case, or simply reassurance that you're taking the right approach on an issue, the ISS Technical Helpline provides practical advice from experienced insolvency professionals with extensive expertise in Scottish insolvency law and practice.

How the ISS Technical Helpline works

The ISS Technical Helpline is available as a retainer, providing your organisation with 10 hours of expert technical advice. Once purchased, your hours do not expire and can be used whenever you need them.

• Email your query to [email protected]. For urgent matters, you can also contact us by telephone on 0845 601 7570.
• A response will be provided by our Director or Technical Manager, usually within 24 hours and no later than 48 hours (excluding weekends and public holidays).
• We keep a record of the time used and will provide regular updates on the number of hours remaining.

How much the ISS Technical Helpline costs

The retainer fee is £1,650 + VAT and includes 10 hours of technical support. Time is deducted for each query, allowing you to draw down your allocation as and when required.

Find out more or purchase a retainer

To find out more or purchase an ISS Technical Helpline retainer, contact us at [email protected] or call 0845 601 7570.