NEW “How To” stream added to One Hour Series

How to insolvency

ISS Training is pleased to announce the addition of a new, fourth stream to our One Hour Series – “How To”. The focus in our new How To series is practical and concentrates on the steps that you might take to complete a specific task or to progress a matter.

All of our webinars consider the practical issues in relation to the subject matter, but our How To series will explain what you should do and How To do it.

This will include best practice, statutory or regulatory frameworks, and practical demonstrations on completing the matter in hand. For example, this could be how to deal with a retention of title claim from start to finish; how to investigate a bounce back loan in insolvency; how to structure the appointment process of a CVL.

Designed as a refresher on best practice, or a practical introduction to a topic and how to deal with it, these webinars are useful if you want to update your knowledge and/or to provide practical training to your team. The session will also reflect current regulatory expectations.

In due course, our How To series will build into an online Learning Library, alongside existing webinars. Please do let us know if you have any particular subjects that you wish us to cover.

Look out for our new How To series throughout 2023, alongside the ever popular existing streams: Business Insolvency, Protecting Your Licence and Technical Short.

Contact us

Phone: 0845 601 7570


ISS Training now accepts Apple Pay and Google Pay

We are pleased to let you know that you can now pay for ISS Training courses on your mobile devices using either Apple Pay or Google Pay in addition to our other available payment methods (credit card, invoice, cheque, and bank transfer). Both Apple Pay and Google Pay are easy, fast, and secure ways to pay for your ISS Training courses. For some guidance from Apple about using Apple Pay click here and from Google on using Google Pay click here. If you have any questions about making payments for ISS Training courses with Apple Pay or Google Pay, please contact Danielle Kelly on 0845 601 7570 or at

CPI and CPPI Exam Success

Many congratulations to all the ISS Training students who passed the Certificate of Proficiency in Insolvency (CPI) and Certificate of Proficiency in Personal Insolvency (CPPI) exams recently. A third of ISS Training candidates achieved a merit or distinction.

It’s great to see all your hard work paying off, and we’re very proud of your achievements.

ISS Training’s One Hour Series is back

Our ever popular One Hour Series is back for the remainder of 2022.

Meet your CPD requirements on a regular basis throughout the year. Join the debate on the day, or listen back to the recorded session at a time that suits you. Our One Hour Series is a cost effective and time efficient way to keep up to date with the statutory framework and current regulatory approach.

• Business Insolvency: Leases, Landlords and Hypothec (Scotland) – Friday 30 September
• Technical Short: Personal Pensions in Personal Insolvency – Friday 28 October
• Business Insolvency: Insolvency of a Charity – Friday 25 November


£50 + VAT per session (50% reduction for every third one hour session you book).

Book your place

Click here to book online


Phone: 0845 601 7570

Translating statutory AML requirements into meaningful, effective application

Insolvency Support Services Director Eileen Maclean is looking forward to delivering the first IPA Learning online module of 2022 next month.

The “How do you translate the statutory AML requirements into meaningful, effective application?” session will take place on 22 February 2022 from 12:30 until 14:00.

We will cover how:

  • The legal requirements of the Anti Money Laundering Regulations can be put into practice in your business.
  • To develop practical policies and procedures that you can implement in your practice, allowing you to meet your legal obligations in a manner that enhances your business and is not unduly time consuming.
  • To address emerging AML risks in practice.

Do you want to benefit your insolvency practice by implementing efficient procedures to meet AML legal requirements? Book here

ISS Training’s One Hour Series is back!

One Hour Series

Our ever popular One Hour Series is back, and we are delighted to announce our programme for the remainder of 2021 and the first half of 2022.

Meet your CPD requirements on a regular basis throughout the year. Join the debate on the day, or listen back to the recorded session at a time that suits you. Our One Hour Series is a cost effective and time efficient way to keep up to date with the statutory framework and current regulatory approach.


• Protecting Your Licence: IP Fees (E&W) – Friday 24 September
• Technical Short: Preferential creditors in insolvency – Friday 29 October
• Technical Short: UK SIPs Update – Friday 26 November


• Business Insolvency: Personal Insolvency Review – Friday 28 January
• Protecting Your Licence: IP Fees (Scotland) – Friday 25 February
• Protecting Your Licence: Advice to directors post-pandemic – Friday 25 March
• Technical Short: Connected Party Disposals – Friday 29 April
• Technical Short: Topical Technical Update – Friday 27 May
• Business Insolvency: Pensions in Insolvency – Friday 24 June


£50 + VAT
50% reduction for every third one hour session you book.

Book Your Place

Phone: 0845 601 7570

Anti-Money Laundering 2021: An essential update for insolvency professionals

Anti-money laundering training












Everyone working in the insolvency profession must be made aware of the Anti-Money Laundering (AML) legislation and of situations which may present heightened risks of money laundering or terrorist financing activity.

Not only is it a legal requirement to receive appropriate training in these areas, your training should be refreshed annually in order to protect yourself and your firm from possible exploitation as a professional enabler.

Written specifically for insolvency professionals by a licensed practitioner with over 25 years’ experience, this training provides useful and practical information to assist you in countering the AML risks that insolvency practitioners face in their daily work.

CPD Learning Outcomes

In this vital annual update on the UK’s anti-money laundering regime, we focus on pitfalls around Customer Due Diligence for insolvency practitioners, the heightened AML risks we face as we emerge from the coronavirus pandemic and refresh your knowledge of the possible offences that can be unwittingly committed under the Proceeds of Crime Act 2002.

With billions of pounds having been expended in supporting UK businesses by HM Treasury, this training will examine what this may mean in terms of your Suspicious Activity Reporting obligations and keep you abreast of the latest guidance from AML Supervisors and the National Crime Agency.


Single Individual £75 + VAT

5 person package £200 + VAT

20 person package £700 + VAT

50 person package £1,500 + VAT
(For package bookings, please email to book)

IPA Members can receive a 10% discount on booking, quoting the code: IPA10 at the time of booking.

For groups in excess of 50 persons, please contact to discuss your requirements and for a quotation.

Our packages are flexible and last for 6 months from purchase. It is not necessary for all of the participants within a package to be enrolled on the course at the same time, so if you expect to recruit additional personnel over the coming months, this training can be made available to them at a later date.

Book Your Place

Book online


Call: 0845 601 7570

Benefits of ISS Online Learning

Flexible participation at a time convenient to both the participant and their employers

Your staff will receive up to 3 months to complete their training, though we can shorten this period at your request.

Accessible delivery
ISS Online Learning utilises the ISS Moodle School, a trusted and widely-used virtual learning environment which is accessible via desktop and mobile devices, 24/7.

Supporting materials for future reference
Our training is accompanied by pdf copies of the slide presentations and guidance materials that you can retain for future reference.

Knowledge checking to reinforce learning
The mandatory course knowledge check means that you can be assured that team members have properly assimilated their training, so you can feel confident that positive learning outcomes have been achieved.

Certification to evidence individual participation
Individual certification enables you to demonstrate the provision of appropriate training to your AML Supervisor, should you be called upon to do so.

Provision of metrics to employers
We can help you to keep track of your team’s progress by providing metrics on participation and completion activity at agreed intervals and send reminders to staff at agreed intervals.


Alison Curry to speak at Vulnerability Summit

Insolvency Support Services’ director Alison Curry is set to join an impressive line-up of speakers at Credit Strategy’s Vulnerability Summit later this month.

With vulnerability awareness high on the political agenda and businesses coming under increasing pressure to address vulnerability in their strategies to support their teams, customers and suppliers, the conference aims to equip delegates with the knowledge and practical strategies needed to address vulnerability across their operations.

Along with Sam Roberts, Policy Lead at The Insolvency Service, Alison Curry will discuss the impact of the Covid-19 pandemic on personal insolvency, consider predictions for personal insolvency uptake in 2021 and outline the preparations that businesses need to make.

The digital broadcast event will take place from 18 to 20 May. To book your place, visit Credit Strategy’s Vulnerability Summit website.

ISS Training’s Vulnerability Awareness online learning module

Financial Conduct Authority Guidance for firms on the fair treatment of vulnerable customers states that firms should make sure that all staff, in particular those who operate at the frontline, have the appropriate skills and capability to treat vulnerable customers fairly. ISS Training’s Vulnerability Awareness online learning module addresses that requirement.

IPA Learning with ISS Training

ISS Training is principal training partner for the IPA and supporting their newly launched IPA Learning (IPAL) initiative. 

Our training partnerships are important to us, and so we are also thrilled to announce that we are the principal training partner for the IPA and supporting their newly launched IPA Learning (IPAL) initiative.

IPAL is the IPA’s new learning partnership, located primarily on the Learndash platform, that will allow it to provide members, IPs and their teams with training and learning opportunities in relation to current technical and regulatory issues.  Designed with a clear focus on the practical application of technical and regulatory change as it impacts on IPA members’ businesses, the various workshops will be an opportunity to interact with the IPA, inform and develop working practices across the profession, and engage with the views of a Regulated Professional Body.

We will be working with the IPA to deliver an up-to-date, quality training programme throughout the year.

ISS Training launches CII training as ICAEW approved Partner in Learning: CII Certificate in Insolvency England & Wales 2021

Certificate in Insolvency

ISS Training has announced the launch of its new CII training as an ICAEW approved Partner in Learning.

The ICAEW’s Certificate in Insolvency (CII) is a flexible learning programme. Primarily developed for professionals based in England & Wales wanting to progress into a career in insolvency or strengthen their knowledge, the certificate equally benefits those whose work touches upon the E&W insolvency regime.

CII covers four key areas to ensure that students have a good grounding in the fundamentals of insolvency work and provides a basis for progression to a more advanced qualification in insolvency:

  • Legal and regulatory framework;
  • Principles of insolvency;
  • E&W corporate insolvency;
  • E&W personal insolvency.

Watch our short introductory video which explains how ISS Training’s CII course is structured, the format of the exam and how to book.

ICAEW does not impose any timeframe within which candidates must take the assessment. Study and assessments can therefore be planned to fit in with workload and business priorities. However, ICAEW does encourage candidates to attempt the assessment within no more than a few months of completing the modules, as the question banks are updated to reflect changes in legislation and insolvency guidance.

ISS Training’s modules have been designed to cover the CII examination syllabus in full and to offer essential practice on the principal areas in which candidates will be tested.  Participants are periodically tested in the course of their studies, and actively encouraged to ask questions and to discuss the syllabus with their tutor.

Comprehensive study aids for each module will be provided.

Certificate in Insolvency (CII) course options

There are two course options to choose from:

Our full course will be delivered using a combination of flexible online learning and regular live virtual classrooms, supported by periodic knowledge checking, individual feedback and a fully de-briefed mock examination.

Our independent learning course includes flexible online learning, supported by periodic knowledge checking and a marked mock examination.

Candidates following the full course can choose two pathways through the modules: a standard pathway or an accelerated pathway.

Click here for more information.

Book your place

Book online for the full course or the independent learning course


Call: 0845 601 7570

ISS Moodle School /  GoToWebinar

The ISS Moodle School is a widely-used virtual learning environment, and is accessible via your desktop or mobile device via the free Moodle app. This allows us to deliver your training materials in a variety of formats including video presentation, reference materials and online assessment (if applicable) in one place on one platform.  You will receive a registration for your ISS Moodle account the first time you enrol on an ISS course. All of your ISS course materials will be accessible to you on the Moodle platform for reference and/or download, and you can quickly check your CPD/E record.

Our online learning delivery in live classroom settings take place on the GoToWebinar platform. Our online virtual classroom sessions may be recorded and made available to all participating delegates for review purposes only. We will not release these recordings to any other person or organisation except in conjunction with the above purpose.