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Scottish Technical Manager Forum

Insolvency Support Services is pleased to support FRP’s Scottish Technical Manager Forum, which enjoyed its inaugural meeting in April 2022. It’s an opportunity for anyone responsible for Scottish case compliance or technical support to come together on a regular basis and discuss current or common issues faced in Scottish insolvency appointments.

The next meeting is scheduled for Wednesday 7 September. Given the geographical spread of group members, it will be held online.

If you would like to attend, or get notice of future meetings, please contact Danielle Kelly at or FRP’s Jenna Cooper at We will make sure that you are added to the mailing list.

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ISS Wellbeing Week

After the challenges of the pandemic and a busy couple of years since, we’ve decided to take a health and wellbeing week in July, so the team here at Insolvency Support Services will be enjoying an extra week’s holiday from Monday 11 July to Friday 15 July. The business will be closed for those five days to allow us a week of R&R and as a thank you to the team for all their hard work and support.

We hope that by letting you know now, we won’t inconvenience our clients. We will be back, bright and refreshed, on Monday 18 July. 

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A Director’s Guide to Governance in the Boardroom

Director's Guide to Governance in the Boardroom

Our director Eileen Maclean is a contributing author to the recently published “A Director’s Guide to Governance in the Boardroom”.

Edited by Arturo and Monica Langa¸ it is an essential, practical guide for both experienced and aspiring executive and non-executive directors to lead, govern, and steer UK-based organisations. It will also prove extremely valuable for those who provide board evaluation services, professional advisers, auditors, and those who provide training and other support for board members.

How to buy A Director’s Guide to Governance in the Boardroom

To find out more and purchase a copy of ”A Director’s Guide to Governance in the Boardroom”, click here.

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Future of Insolvency Regulation

Our Director Eileen Maclean is taking part in the Edinburgh Insolvency Discussion Group Panel Session on 25 February on the potential changes set out in the Government’s consultation “Future of Insolvency Regulation”. It is very important that the profession engage in the consultation. The aim is to strengthen and modernise the insolvency regulatory regime which has been in place for 30 years.

Joining Eileen on the panel will be Shona Campbell, Henderson Loggie, David Menzies, ICAS, and Paul Dounis, RSM UK.

To book your place and submit questions, please email Danielle Kelly at

The consultation closes at 11:59pm on 24 March 2022.

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Translating statutory AML requirements into meaningful, effective application

Insolvency Support Services Director Eileen Maclean is looking forward to delivering the first IPA Learning online module of 2022 next month.

The “How do you translate the statutory AML requirements into meaningful, effective application?” session will take place on 22 February 2022 from 12:30 until 14:00.

We will cover how:

  • The legal requirements of the Anti Money Laundering Regulations can be put into practice in your business.
  • To develop practical policies and procedures that you can implement in your practice, allowing you to meet your legal obligations in a manner that enhances your business and is not unduly time consuming.
  • To address emerging AML risks in practice.

Do you want to benefit your insolvency practice by implementing efficient procedures to meet AML legal requirements? Book here

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Debt solutions and the impact on executries

Debt, and the Scottish statutory solutions that exist to deal with individual overindebtedness, has the perpetual attention of the Scottish Government and the wider Scottish Parliament.

In 2018 the Scottish Parliament’s Economy, Energy & Fair Work Committee refused to approve legislation replacing the common financial statement with the standard financial statement as the statutory common financial tool (CFT) in Scottish legislation. In response, in December 2018 Jamie Hepburn MSP, the Minister for Business, Fair Work and Skills, established the Scottish Statutory Debt Solutions Discussion Forum.

The Forum enables stakeholders, including insolvency practitioners (IPs), creditors and the advice sector, supported by officers from the Accountant in Bankruptcy (AiB), to discuss current issues around Scotland’s statutory solutions for personal insolvency and debt management.

PTD consultation

Following its consideration of the CFT and because of concerns arising therefrom, the committee turned its attention to protected trust deeds (PTDs) at the end of November 2019, conducting a short, PTD-focused inquiry in January 2020.

In May 2020, the committee published its recommendations and the Scottish Government responded in October 2020. A three-stage approach to review, improve and/or change was agreed, starting with introductory round table discussions, which will lead ultimately to a full review of the purpose and functionality of Scottish debt solutions.

Stage 2 saw the establishment of three working groups, tasked with the specific remit of considering PTDs, bankruptcy and diligence. The Society and the Insolvency Practitioners Association (IPA) are represented on group 2, considering certain of the committee’s areas of concern regarding PTDs. The discussions are wide ranging, reflecting divergent points of view.

PTD Protocol

In direct response to the committee’s report on PTDs, the AiB, working with the IPA as the foremost regulator of IPs providing PTDs, developed and introduced a new PTD Protocol, introducing operational changes to immediately address some of the committee’s recommendations.

Intended to promote good practice, improve transparency and enable trustees to manage debtor and creditor expectations in a PTD, trustees signing up to the Protocol agree that wherever practicable:

  • an interim dividend should be paid to creditors 12 months after commencement, and quarterly thereafter;
  • should a trustee decide to withhold the debtor’s discharge from the PTD, the trustee must first obtain the AiB’s agreement; and
  • IPs may only accept trust deed referrals from FCA-approved lead generator firms.

To date, eight firms have signed up, but with a reach of more than 80% in terms of the volume of providers.

Death of a debtor subject to a PTD

The committee took evidence on one specific case in which the debtor had died leaving behind a number of ramifications of an extant PTD for their beneficiaries. Group 2 was asked to consider whether PTD arrangements strike the appropriate balance between creditors and family members when a debtor’s death occurs during a PTD.

If a debtor dies during their bankruptcy or PTD, there is no change in the statutory requirement for the trustee to deal with assets of the estate. The trustee is still required to deal with creditor claims ahead of recognising any rights and entitlements of beneficiaries, per s 129 of the Bankruptcy (Scotland) Act 2016. The principle that creditors get paid ahead of beneficiaries or partners is well established – the law recognises that debt is a responsibility and that wherever possible, creditors should be repaid ahead of any individual benefitting in a personal capacity, as a beneficiary. The group agreed that the repayment of debt to creditors ahead of beneficiaries from a deceased’s estate is well established in different areas of the law and unanimously agreed that no changes are required to this principle.

What should executors do?

Group 2 recommended that the Scottish Government publication What to do after a death in Scotland be amended to explain the process where a debtor dies while subject to a PTD or bankruptcy. Ideally that wording should make it clear that an executor should check the Register of Insolvencies and the Debt Arrangement Scheme (DAS) register, for details of both the deceased and the beneficiaries, to establish whether any party is subject to insolvency or a debt payment programme before any money is paid out from the estate, to ensure that funds are not released to any party without reference to the trustee. The group has also recommended incorporating this process into legislation to ensure that such a check by executors is mandatory. It would be considered good practice therefore in any executry that this process should be adopted on a voluntary basis from now on. 

Authors: Anne Hastie, Law Society of Scotland Administrative Justice Commitee member, and Eileen Maclean, director of Insolvency Support Services and Insolvency Practitioners Association Standards, Ethics and Regulatory Liaison Commitee member.

This article was first published in The Law Society of Scotland’s Journal.

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Eileen Maclean to chair Mackay Hannah’s Scottish Business Navigation webinar

Our director Eileen Maclean is looking forward to chairing Mackay Hannah’s upcoming Scottish Business Navigation webinar in partnership with Morton Fraser: “Scottish businesses: meeting the first challenges of returning to normal”.

The webinar will be taking place on Monday, 1 November, 10am – 11am (and it is also possible to purchase the recording, if you are unable to attend at that time).

Morton Fraser’s Yvonne Brady, Head of Strategy, Restructuring & Insolvency, will be speaking on how we can help businesses abseil rather than jump over the edge back to normal. In addition, her colleague Alan Meek, Head of Restructuring and Insolvency & Corporate Partner, will be speaking on what the core issues are for businesses facing severe change and challenges.

For more information and to book, click here.

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ISS Training’s One Hour Series is back!

One Hour Series

Our ever popular One Hour Series is back, and we are delighted to announce our programme for the remainder of 2021 and the first half of 2022.

Meet your CPD requirements on a regular basis throughout the year. Join the debate on the day, or listen back to the recorded session at a time that suits you. Our One Hour Series is a cost effective and time efficient way to keep up to date with the statutory framework and current regulatory approach.


• Protecting Your Licence: IP Fees (E&W) – Friday 24 September
• Technical Short: Preferential creditors in insolvency – Friday 29 October
• Technical Short: UK SIPs Update – Friday 26 November


• Business Insolvency: Personal Insolvency Review – Friday 28 January
• Protecting Your Licence: IP Fees (Scotland) – Friday 25 February
• Protecting Your Licence: Advice to directors post-pandemic – Friday 25 March
• Technical Short: Connected Party Disposals – Friday 29 April
• Technical Short: Topical Technical Update – Friday 27 May
• Business Insolvency: Pensions in Insolvency – Friday 24 June


£50 + VAT
50% reduction for every third one hour session you book.

Book Your Place

Phone: 0845 601 7570

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Eileen Maclean to speak at ICAS Insolvency & Restructuring Conference 2021

Insolvency Support Services’ director Eileen Maclean and Yvonne Joyce of the University of Glasgow are set to lead a session at the ICAS Insolvency & Restructuring Conference 2021.

They will discuss the findings from our joint research projects on current policy issues and challenges in corporate insolvency as well as the impact of COVID-19 regulations on insolvency and lockdown on working practices.

Find out more and register here.


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Eileen Maclean to speak at IPA Roadshow Scotland

IPA Roadshow

Insolvency Support Services Director Eileen Maclean will be speaking on economic damage, recovery and insolvency in Scotland at the IPA Roadshow Scotland next month.

The first in the IPA’s series of seven roadshows around the UK, the organisation’s first in-person events in nearly two years, the Scotland session will take place on 13 September 2021 from 13:00 until 16:30.

Other speakers will include Jemiel Benson, Citizen’s Advice Scotland; John Cook, Accountant in Bankruptcy; and David Holland, Chief Inspector, IPA.

Book IPA Roadshow Scotland

For more information and to book your place, click here.